CampusWise Care
Keep the student.
Care is the post-enrolment agent. When a student enrols — or books a placement — it reaches out on WhatsApp with approved templates on a timeline you control: welcome, documents, pre-arrival, check-ins, and surveys. It answers precise questions because it knows exactly what each student signed up for. You decide the cadence, and which cases get handed to a human.
The daily friction
“After the yes, it goes quiet. Visa and document reminders are manual, follow-up is generic, and nobody knows exactly where each student is in their journey.”
— Student services, operations, and programme teams
How it works
Done-for-you setup. Live in days.
Triggers on enrolment
When a student enrols or confirms a placement, Care starts the lifecycle for that specific programme — dates, documents, and next steps included.
Messages on your timeline
You set the cadence: welcome on day one, visa and housing reminders weeks before arrival, a first-week check-in, a mid-programme pulse, a survey at the end. Care sends each approved message exactly when you want it.
Answers, enrolment-aware
Care answers precise questions about that student's programme — start dates, required documents, what's included — not generic FAQs.
Hands off on your rules
Define which cases need a person (every incident, specific topics, or on request), and Care brings your team in with full context. The rest runs on autopilot.
CampusWise Care
online
Welcome
"Congratulations on your place! Here's what happens next."
Onboarding
"Reminder: your visa appointment documents are due Friday."
Pre-arrival
"Arriving Monday? Here's your campus check-in guide."
Check-in
"How's your first week going? Anything you need?"
Survey
"Quick question — how would you rate your onboarding?"